Friday, October 07, 2011

Government Must Not Pay RM0.50 To Send Bills Via Email

We view with concern the announcement made by Tricubes Bhd that 4 government agencies have been approached to adopt the MyEmail system and 2 agencies are commencing pilot projects with the company. The agencies which have been approached are the Royal Malaysian Police (PDRM), Dewan Bandaraya Kuala Lumpur (DBKL), Road Transport Department (JPJ) and the Employees Provident Fund (EPF).

We have no objection to government agencies negotiating with any commercial companies to provide better and more efficient services to the public.

However, we are duly worried when the Government starts to use tax-payers’ monies to pay for services which are either unnecessary or excessive.

Tricubes CEO, Khairun Zainal Mokhtar has reiterated that He added that “each bill sent via myemail be charged 50 sen to the agency” while normal emails will not be charged.

We would like to reiterate our position in the strongest possible terms our objections to Government agencies paying a single sen for any bills delivered via email. If our local and foreign banks, as well as other utility operators in the country can send my statements and bills to me via normal Yahoo or Gmail accounts, there is absolutely no reason at all for Government agencies to be delivering emails via service providers that charge anything for its use.

We would like to warn that any agency signing agreements to make payments for emails delivered borne by the tax-payers will be referred to the Parliament’s Public Accounts Committee to answer for its decision and provide full details on the terms and conditions agreed to in the service contract.

This objection is not aimed against private innovative enterprises but to prevent parties from manipulating exclusive positions and restrictive government concessions from profiting either via rent-seeking or the sheer ignorance of our agencies.
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